Utilization Management
Utilization management (UM) techniques (sometimes referred to as benefit management tools) are measures taken by prescription drug plans to control access to or use of specific drugs. The Centers for Medicare and Medicaid Services (CMS) states that UM techniques for the new Medicare prescription drug benefit “must include incentives to reduce costs when medically appropriate and assist with preventing over-utilization and under-utilization of medications.”
Questions Answered
Yes, the new Medicare prescription drug plans (PDPs) will employ utilization management tools just as other pharmacy benefit management companies do. These UM tools include formularies; co-pay tiering, prior authorization; fail-first, or step therapy; documentation for off-label use; and promotion of lower-cost generics.
What are common types of utilization management?
- Tiered co-pays: Drugs that are more expensive, such as brand name drugs, may be placed on higher tiers than others and have higher co-pays associated with them.
- Prior authorization: Specific drugs may require that the physician seek prior authorization from the prescription drug plan (PDP) before the prescription can be filled.
- Promotion of lower-cost generics or generic substitution: Plans may have a variety of promotion plans to encourage use of generics as opposed to more expensive brand name drugs, or may automatically switch prescriptions to generics when they are available.
- Fail-first or step therapy: This requires that a patient fail on one or more preferred formulary drugs--generally lower price, or generic drugs--before a prescription will be filled for the non-preferred drug a physician has determined would be most appropriate/effective for the patient.
- Dose or quantity limitation: Plans may limit filling prescriptions of certain drugs up to a specific dose or quantity.
- Off-label restrictions: Although many drugs are routinely used to treat conditions for which the FDA may not have approved them, this UM technique permits PDPs to cover drugs only for their FDA-approved uses.
How will I know which drugs are subject to UM policies and procedures?
Once prescription drug plans are approved and released from CMS in October 2005, the various formularies and other utilization management techniques should be accessible online through a CMS search engine (www.cms.gov or www.medicare.gov)
Can I request an exception to a prescription drug plan UM requirement?
Yes, you can request an exception to any UM requirement by establishing:
- Medical necessity and
- That all other drugs on the formulary would either not be as effective or would have adverse affects. (See section on Coverage Determinations, Exceptions, & Appeals)
Will plans have quality assurance measures and systems?
- Yes, and quality assurance measures and systems may include both concurrent and retrospective drug utilization review systems (DURs) that may assist with preventing and detecting inappropriate drug therapy and adverse drug interactions.
- Plans will also be required to implement internal medication error identification and reduction systems.
Current as of 9-26-2005
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